Receptionist
Laura is a receptionist at our Leicester office and is the first point of contact for clients who visit our Mercury Place branch.

Laura offers a warm, welcoming presence and serves as the first point of contact for clients at our Leicester office, whether they visit in person or reach out by phone or email.
Laura takes care to understand clients’ needs, respond sensitively, and help put them at ease, recognising that they may be experiencing a range of emotions when they first get in touch.
Drawing on her extensive previous experience, Laura brings strong client‑facing and organisational skills to her role. She also supports the team with a variety of administrative duties, maintaining records and schedules, and working closely with colleagues on key matters.
22 years
22 years

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