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Grievances and Disciplinaries

Support for your business from employment law solicitors

Regardless of how well you run your business and manage your employees, there is always the possibility of an unwanted workplace dispute. Our team of employment law and HR specialists can help you deal with grievances and disciplinaries and avoid a wider impact on your business and workforce.

Our team can assist with all types of employment disputes, including disciplinaries, grievances, terminations, settlement agreements and exit packages.

Contact our Employment Law team
Grievances and disciplinaries

Do we have to have a written disciplinary procedure?

A written disciplinary procedure is helpful for outlining a set of reasonable rules and making it clear to employees how disciplinary issues will be handled. It helps you ensure that you act fairly and consistently where you believe there are grounds for disciplining an employee.

A written disciplinary procedure should not be seen as a way of punishing your employees, but rather guidance on overcoming disciplinary issues and encouraging employees to be productive again.

We can review a written procedure, or draft an entirely new one for you.

Do I need to follow the ACAS Code of Practice on disciplinary and grievance procedures?

There is no legal requirement to follow the ACAS code of practice. Failing to do so does not automatically make a dismissal unfair.

But it does help you to act fairly by outlining the basic requirements of fairness and providing a standard of reasonable behaviour.

In cases where the code applies and you unreasonably fail to follow any of its provisions, an employment tribunal can increase an award it makes against you by 25%. The Employment Tribunal will take several factors into account when deciding if you have failed to follow the provisions of the code, including your business size and resources.

If you don’t think you can follow all the steps in the code, it’s definitely worth seeking legal advice from us.

How should I handle an employee grievance?

If an employee raises a grievance, it’s important to follow a set and fair procedure to ensure the employee is listened to and the grievance is addressed thoroughly.

We would advise taking the following steps:

  • Check your grievance procedure to ensure you comply with the company’s procedures and the ACAS Code of Practice on disciplinary and grievances
  • Appoint an impartial person such as a third party to investigate the grievance
  • Invite the employee to attend a grievance hearing to explain the grievance and how they think it could be resolved and allow them to bring a companion
  • Where necessary carry out further investigations
  • Provide a written grievance outcome stating whether you uphold the employee’s grievance, why this decision has been made and what action will be taken to resolve the issue
  • Allow your employee the right to appeal which will be dealt with through an appeal hearing

A former employee has raised a grievance, do I need to deal with it?

It’s advisable to deal with a grievance even where an employee has left the company because it can help to avoid an Employment Tribunal claim being made against you.

It also provides the opportunity to determine whether the claim is valid by fully investigating the grievance.

Using Rothera Bray for legal advice on grievances and disciplinaries

We will listen, advise, and assist you with workplace disputes, with the aim of minimising any disruption and cost.

Seeking advice as soon as a dispute is likely is important. Being proactive can save time and money later. Our team will review the dispute and advise on the best course of action depending on the needs of the business.

No business can avoid an employee taking a dispute to an employment tribunal. However, the chances of the employee’s claim succeeding could depend on the strategy adopted by the business at the outset.

There are no winners in an employment dispute. However, the impact of the dispute on the business can be greatly reduced depending on how, as a business, you respond to a dispute.

Stay informed

Get all the latest legal updates on grievances and disciplinaries with our email Employment Law Briefing which will be sent to you every other month:

Employment Law Briefing

Keep our employment law team on retainer

We offer bespoke retainer packages, tailored to your individual business needs.

We don’t believe that ‘one size fits all’ when it comes to ensuring you have the right support in place to grow your business. Our retainer packages are like having your own, specialist, in-house employment law experts at the end of the phone. Our solicitors are on hand when you need us, offering commercial and robust advice based on your business requirements and goals.

Give us a call, or email us:

Bespoke Retainer Enquiry
Ensure that you're following the right procedures and protect your business with our help.
Natalie Abbott, Employment Law Partner at Rothera Bray

Contact our Employment Law for Employers team

Five star reviews for our Employment team.

October 27, 2026
Excellent service and very professional. Worked with Solicitor Lauren Kilbride and she did her best to ensure I got the legal support I needed and helped me to understand issues which I did not even considered before I talked to her.
- Murtaza
October 15, 2026
Very efficient, professional, and friendly legal advice on some employment matters.
- Employment client
August 14, 2026
Seamless and pleasant service from George, thank you for your support!
- Faith D
July 30, 2026
I had a very positive experience with George at Rothera Bray Solicitors as he provided me with very good advice, coupled with a prompt and relaible service.
- Paul Brady
June 5, 2026
I had the absolute pleasure of dealing with Will for an employment matter. He’s been superb from start to finish, putting me at ease during a very difficult time. If I could add more than 5 stars I would. Couldn’t recommend him highly enough.
- Rob Palmer
May 18, 2026
Excellent service and advice from Lauren Kilbride at Rothera Bray Solicitors. Her advice was comprehensive, timely and professionally given. It made my decision making easy and the advice was delivered in language easy to understand. I would have no hesitation in seeking her services again should I require them.
- Debra Mitchell
April 27, 2026
Will and the team were very supportive and understanding from beginning to end with an excellent client-centred approach. Personable, approachable and easy to work with. I would recommend Will and Rothera Bray.
- Shaun Beebe
April 10, 2026
Very happy with the excellent service I received from Rothera bray and in particular Will who was very helpful explaining everything in a clear and concise manner. Will is very approachable and clearly very knowledgeable and a credit to his business.
- Sarah Newman
March 30, 2026
Had fantastic service from Will recently. He was very professional, friendly and efficient. Highly recommended.
- Pete Lambert
March 16, 2026
Lauren guided me through a complex legal document with clear concise explanations on the definition and how and why these terms were applicable to my particular position. Legal expertise delivered with care and consideration.
- Nigel Baldwin
March 6, 2026
Natalie was fair, unbiased and honest. Professional throughout. Competitive pricing, good comms and scheduling. Very happy with the process and result. Highly recommend.
- Tom Spooner
March 3, 2026
I recently dealt with Lauren Kilbride at Rothera Bray and she was brilliant from start to finish. Her legal advice was clear, practical and incredibly helpful. She was always quick to respond, and throughout the process she was personable, warm and friendly, as well as clearly very knowledgeable. I wouldn’t hesitate to recommend her.
- Harley Andrews
February 26, 2026
A fast, reliable and professional service from start to finish. Thank you very much!
- Vladimir Korolkov
February 2, 2026
I recently had the pleasure of using Rothera Bray’s services. Will translated what was a long and complex document into something that could be understood. He was friendly and professional, and I felt I was in good hands from start to finish. I would highly recommend Will to anyone.
- Andrew Atack
January 16, 2026
I found George very helpful in supporting me with my settlement claim. He ensured that he had read all the documentation prior to our meeting and kept me informed at all times.
- Andrea Newman
January 9, 2026
Will was amazing, very quick to respond and professional in my recent experience with the company. Highly recommended.
- Karen A