Grievances and Disciplinaries

Support for your business from employment law solicitors

Regardless of how well you run your business and manage your employees, there is always the possibility of an unwanted workplace dispute. Our team of employment law and HR specialists can help you deal with grievances and disciplinaries and avoid a wider impact on your business and workforce.

Our team can assist with all types of employment disputes, including disciplinaries, grievances, terminations, settlement agreements and exit packages.

Contact our Employment Law team
Grievances and disciplinaries

Do we have to have a written disciplinary procedure?

A written disciplinary procedure is helpful for outlining a set of reasonable rules and making it clear to employees how disciplinary issues will be handled. It helps you ensure that you act fairly and consistently where you believe there are grounds for disciplining an employee.

A written disciplinary procedure should not be seen as a way of punishing your employees, but rather guidance on overcoming disciplinary issues and encouraging employees to be productive again.

We can review a written procedure, or draft an entirely new one for you.

Do I need to follow the ACAS Code of Practice on disciplinary and grievance procedures?

There is no legal requirement to follow the ACAS code of practice. Failing to do so does not automatically make a dismissal unfair.

But it does help you to act fairly by outlining the basic requirements of fairness and providing a standard of reasonable behaviour.

In cases where the code applies and you unreasonably fail to follow any of its provisions, an employment tribunal can increase an award it makes against you by 25%. The Employment Tribunal will take several factors into account when deciding if you have failed to follow the provisions of the code, including your business size and resources.

If you don’t think you can follow all the steps in the code, it’s definitely worth seeking legal advice from us.

How should I handle an employee grievance?

If an employee raises a grievance, it’s important to follow a set and fair procedure to ensure the employee is listened to and the grievance is addressed thoroughly.

We would advise taking the following steps:

  • Check your grievance procedure to ensure you comply with the company’s procedures and the ACAS Code of Practice on disciplinary and grievances
  • Appoint an impartial person such as a third party to investigate the grievance
  • Invite the employee to attend a grievance hearing to explain the grievance and how they think it could be resolved and allow them to bring a companion
  • Where necessary carry out further investigations
  • Provide a written grievance outcome stating whether you uphold the employee’s grievance, why this decision has been made and what action will be taken to resolve the issue
  • Allow your employee the right to appeal which will be dealt with through an appeal hearing

A former employee has raised a grievance, do I need to deal with it?

It’s advisable to deal with a grievance even where an employee has left the company because it can help to avoid an Employment Tribunal claim being made against you.

It also provides the opportunity to determine whether the claim is valid by fully investigating the grievance.

Using Rothera Bray for legal advice on grievances and disciplinaries

We will listen, advise, and assist you with workplace disputes, with the aim of minimising any disruption and cost.

Seeking advice as soon as a dispute is likely is important. Being proactive can save time and money later. Our team will review the dispute and advise on the best course of action depending on the needs of the business.

No business can avoid an employee taking a dispute to an employment tribunal. However, the chances of the employee’s claim succeeding could depend on the strategy adopted by the business at the outset.

There are no winners in an employment dispute. However, the impact of the dispute on the business can be greatly reduced depending on how, as a business, you respond to a dispute.

Stay informed

Get all the latest legal updates on grievances and disciplinaries with our email Employment Law Briefing which will be sent to you every other month:

Employment Law Briefing

Keep our employment law team on retainer

We offer bespoke retainer packages, tailored to your individual business needs.

We don’t believe that ‘one size fits all’ when it comes to ensuring you have the right support in place to grow your business. Our retainer packages are like having your own, specialist, in-house employment law experts at the end of the phone. Our solicitors are on hand when you need us, offering commercial and robust advice based on your business requirements and goals.

Give us a call, or email us:

Bespoke Retainer Enquiry
Ensure that you're following the right procedures and protect your business with our help.
Natalie Abbott, Employment Law Partner at Rothera Bray

Contact our Employment Law for Employers team

Five star reviews for our Employment team.

August 14, 2026
Seamless and pleasant service from George, thank you for your support!
- Faith D
August 10, 2026
George was an absolute pleasure to deal with. I had an urgent requirement, so we met on Teams. He was clear, understanding, supportive and incredibly knowledgeable! I can't recommend Rothera Bray more highly! Next time I need legal support, they will be my first call (hopefully not for while!). 10/10!
- Nick Holloway
August 4, 2026
George helped me with every step of the process when I was facing redundancy, offering invaluable advice and helping me to complete the settlement agreement from my workplace. I wouldn't hesitate to recommend George and Rothera Bray to expertly handle matters, particularly for Employment law/redundancy services.
- Scott C
July 31, 2026
I just wanted to say thank you for all of your help and guidance throughout this process. Your advice made a huge difference and gave me the confidence to understand the agreement properly, ask the right questions, and make an informed decision. I really appreciate the time you took to explain everything clearly and support me through what has been quite a difficult situation.
- AM
July 30, 2026
I had a very positive experience with George at Rothera Bray Solicitors as he provided me with very good advice, coupled with a prompt and relaible service.
- Paul Brady
July 21, 2026
I recently needed legal support after being made redundant and contacted Rothera Bray to help with my settlement agreement. George was fantastic throughout the entire process. He explained everything clearly, reviewed the agreement with me over a quick call, and handled everything efficiently, getting the matter resolved in just a couple of days.George made what could have been a stressful situation feel straightforward, keeping me informed and guiding me every step of the way. I really appreciated his professionalism, responsiveness and support.A huge thank you to George and the team at Rothera Bray. I wouldn’t hesitate to recommend them.
- Joseph Broomhead
July 17, 2026
Lauren was fantastic. Very patient and empathetic during a very difficult situation. Nothing was too much trouble for her.
- James
July 8, 2026
George dealt with my settlement agreement, quickly and efficiently. He answered all my questions and put my mind at rest that I was doing the right thing. Thanks.
- Julie R
July 8, 2026
Lauren provided me with exceptional support and great advice throughout my case. She is incredibly knowledgeable, friendly, and honest, making what was such a stressful process for me much easier to manage. I'd highly recommend her to anyone who might need her services.
- Employment Law client
June 16, 2026
I had the pleasure of dealing with George Cokkinos. I can honestly say he made everything easier, everything was explained professionally and he made sure I had an understanding throughout. He was able to advise me around what I needed and much more. To say he’s one of the best, is an understatement. I will happily present people with his details if they’re in need. Thanks again George!
- Philip Carson
June 5, 2026
I had the absolute pleasure of dealing with Will for an employment matter. He’s been superb from start to finish, putting me at ease during a very difficult time. If I could add more than 5 stars I would. Couldn’t recommend him highly enough.
- Rob Palmer
May 18, 2026
Excellent service and advice from Lauren Kilbride at Rothera Bray Solicitors. Her advice was comprehensive, timely and professionally given. It made my decision making easy and the advice was delivered in language easy to understand. I would have no hesitation in seeking her services again should I require them.
- Debra Mitchell
May 18, 2026
Will Trotter dealt with my case, he was very professional and he was always willing to help, his knowledge and advise was very reassuring and he made it very easy to understand the situation.
- Mandy Hodder
May 15, 2026
At a challenging time, I had reached out to multiple solicitors for guidance/advice. It was Lauren who stood out from the rest. Lauren offered me advice with my situation without me having to her appoint her as my solicitor. It was because of that advice and the better outcome of my situation, that I did with gratefulness, engage with Lauren to be my solicitor. Lauren was professional, effective and efficient in a timely manner. This brought the outcome to a close and for me to move forward. Although I hope not to be in this situation again. I would not hesitate to reach out to Lauren, if it did.
- Employment client
May 5, 2026
I had a really positive experience working with Will during my employment redundancy. He took the time to clearly explain all the legal jargon in a way that was easy to understand, made sure I was fully aware of my options and offered guidance wherever I needed it. What could've been a very stressful and overwhelming process felt much more straightforward and manageable. I'd highly recommend Will to anyone needing expert and approachable employment law advice.
- Isha T
April 28, 2026
George picked up my case following an initial telephone conversation with him at Rothera Bray Solicitors. It was quickly established my case could be accommodated and completed in line with the settlement date my former employer was seeking. During the Teams meeting, George took the time to understand the situation. He was extremely thorough and knowledgeable, clearly explained everything and suggested a change be included, that would forewarn me should any future Tax Indemnity demands arise. He communicated and successfully got this accepted by my former employer. George was on hand to answer any questions and did so promptly. He was friendly, efficient and professional throughout the whole process and I wouldn’t hesitate to recommend both George and Rothera Bray to expertly handle matters.
- Settlement agreement

Employment news

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