Join our Team – Family Paralegal
Competitive salary plus benefits
About Us
The Private Law Family Team have a wealth of expertise in advising clients in relation to divorce, financial and Children Act matters. The team have an excellent reputation in the East Midlands and beyond.
You will be joining a team where you will be working on a varied case load in a close-knit team dedicated to providing the best service to our clients.
What makes a Rothera Bray Paralegal?
For this role we are looking for an exceptional individual who is proactive, can work under pressure and possesses a high level of attention to detail. It is imperative for the person in this role to be self-motivated.
To assist and provide paralegal support to the Fee Earners in the Family Team on client cases. This role has a responsibility to provide excellent service by responding to communications in a timely manner.
Responsibilities of this role
- Deal promptly and efficiently with all matters and tasks referred to you by the fee-earners in a busy department
- Prepare various documentation for fee-earners to assist in the preparation of client files
- Review and prepare documents for document production requests for solicitor e-bundles, e-bills and responding to client emails and uploading to One Drive and the Case Management system
- Work with a variety of clients to offer high quality client care and service and being able to tailor communication to different client needs
- Utilise various communication tools to update the client on their case
- Continuously develop client engagement and be prepared to take instructions and, where appropriate, advise clients in person, by email or over the telephone
- Onboarding of clients by opening files and closing files
- Continuously find new ways of utilising the Case Management System to enhance teamwork, deliver excellent customer service and respond quickly and effectively to clients and third parties
- Be proactive on files and deal with tasks using initiative
- Carry out other administrative tasks required by the Family Team
Skills, Experience and Attributes
- Educated to GCSE level including Grade C or above (4 and above) in Maths and English or equivalent
- Exceptional written and spoken communication skills
- Strong IT Skills with experience of using Microsoft Office 365
- A working knowledge of case management systems (Desirable)
- Knowledge of legal aid for family (Desirable)
- Previous similar experience
- Excellent organisational skills
- Proactive and excellent time management skills
- Ability to work well to meet tight deadlines
- Ability to work in a team and on your own initiative
- An understanding of the need to deal with client matters sensitively and confidentially
What we offer
In return for your drive and hard work we will support your ideas, learning and career progression at all stages of your journey. We offer a competitive salary in addition to:
- Bonus scheme
- Generous holiday allowance (Christmas Holiday closure – additional holidays given)
- Pension scheme
- Life assurance
- Employer funded healthcare
- Employee Assistance programme
- Cycle to work and travel to work schemes
- Active social committee
If you are up for the challenge and would like to be part of the team, please apply stating how you meet the criteria in a personal statement totalling no more than 1250 words along with your CV and submit to recruitment@rotherabray.co.uk
