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Navigating the festive season: Top tips for licensed venues

Top tips for navigating the festive season for licensed premises

As the festive season kicks off, our latest blog explores how licensed venues can stay on top of their licensing requirements and responsibilities.

Written by
Jo Soar is a Senior Associate on the Licensing Team at Rothera Bray

The Christmas and New Year party season is a peak time for pubs and bars, drawing large crowds.

Arrangements for the festive season will be well underway by now. However, be careful not to overlook any licensing requirements and responsibilities.

Here are a few reminders for consideration for businesses in England and Wales.

Premises licence and Temporary Event Notices (TENs)

Check that your premises licence contains the timings and activities that you wish to operate over the Christmas and new year period.  Additional festive timings are usually listed under non-standard timings in the licence.  Extended timings can be authorised with Temporary Event Notices (TENs). This is allowed if you haven’t exceeded your annual allocation. The limit is 15 events, totalling no more than 21 days.

There are two types of TEN that can be submitted. A standard TEN must be submitted ten clear working days prior to the event. A late TEN must be submitted no later than five clear working days before the event.

It is likely that the authorities will be carrying out compliance checks during the festive season. It’s important to verify the designated premises supervisor is correct and ensure all licence conditions are being complied with. Check the premises licence summary is on display and the premises licence is kept on site.

Staff training

Ensure new or temporary staff understand their responsibilities regarding alcohol sales. Make them aware of offences related to underage sales and serving intoxicated customers. It is strongly recommended that all staff receive training on the effects of alcohol on customers. They should also be taught to recognise signs such as glazed eyes, slurred speech, or unsteadiness on their feet.

Keep a record of staff training and obtain a signature to confirm understanding.

Drinks promotions

During the festive period, you may consider rewarding loyal customers or attracting new ones with drink promotions.  However, remember that you are obliged to avoid irresponsible drink promotions. An irresponsible drinks promotion encourages customers to drink more alcohol than usual. A few examples of irresponsible drinks promotions are:

  • Encouraging a fixed or unlimited amount of alcohol to be consumed within a set time period;
  • Offering unlimited or free/discounted alcohol to groups with specific characteristics; or
  • Selling alcohol with promotional materials that encourage anti-social behavior or promote drunkenness.

This can sometimes be a grey area in what is considered irresponsible. We strongly suggest erring on the side of caution due to potential compliance checks during the festive period.

CCTV

Whilst the festive period is a time to be merry, alcohol can sometimes lead to conflicts among revellers.

Regular checks are essential to ensure your CCTV system is working correctly and displaying the right time and date. Ensure compliance with your premises licence regarding image quality and provide footage to authorities on request.

Noise

Increased footfall could also lead to an increase in noise emanating from the venue. This could risk noise complaints from residents or a visit from the environmental health officer.

It is best to be proactive and speak to any residents about the potential impacts it may have on them. Discuss any measures you could take to reduce noise, especially if you plan to have any Christmas events. It may also be worthwhile to have a chat with your environmental health officer on a similar basis.

For guidance on staying compliant with your licensing requirements this Christmas, reach out to our Licensing team on 03456 465 465 or email enquiries@rotherabray.co.uk

Disclaimer: This blog is for information only and does not constitute legal advice. If you need legal advice please contact us on 03456 465 465 or email enquiries@rotherabray.co.uk to get tailored advice specific to your circumstances from our qualified lawyers.

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