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Laura O’Neill

Receptionist

Laura is a receptionist at our Leicester office and is the first point of contact for clients who visit our Spa Place branch.

Laura O'Neill is a Receptionist at Rothera Bray's Leicester office

Approach

Laura offers a warm, welcoming presence and serves as the first point of contact for clients at our Leicester office, whether they visit in person or reach out by phone or email.

Laura takes care to understand clients’ needs, respond sensitively, and help put them at ease, recognising that they may be experiencing a range of emotions when they first get in touch.

Drawing on her extensive previous experience, Laura brings strong client‑facing and organisational skills to her role. She also supports the team with a variety of administrative duties, maintaining records and schedules, and working closely with colleagues on key matters.

Career Highlights

  • Laura brings over 22 years of experience across a wide range of administrative positions. Her background includes roles such as Junior Secretary at a large accountancy firm, and Accounts and Tax Administrator at another well‑established accountancy practice
  • Laura has also worked as a Support Services Administrator for a national parking company, and most recently, Relationship Manager for an Expert Care Witness, providing her with strong organisational, client‑facing, and operational skills
  • Laura joined Rothera Bray as a Receptionist at our Leicester office in January 2026

Experience

Experience

22 years

Experience

Experience

22 years