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Mediation

Expert guidance for resolving conflict amicably

Mediation is a form of Alternative Dispute Resolution. It can be used to resolve a wide range of disputes.

It’s usually offered as a method once you have received independent advice from a solicitor and where both you and the other side want to find a solution to the dispute.

Mediation typically consists of an independent advisor working with both parties to reach an agreement by asking questions that help each side to understand the issues and the options available to them for settling their dispute.

Mediation is a voluntary process. However, it is encouraged by the courts and if you should end up before a judge it could weaken your position or lead to adverse cost orders if you have previously refused the option of mediation.

Mediation

What is a Civil Dispute? 

Civil or personal disputes are private cases in which one or more parties want;

  • Compensation, or
  • A solution

to a situation outside of criminal law.

Civil disputes are governed by The Civil Procedure Rules which simplify legal proceedings. These rules are the framework on which all civil disputes are judged. Especially where no specific laws exist.

They are designed to reduce both the cost of civil cases and how long they take to resolve.

Why use mediation rather than court proceedings?

The process can be quicker, less stressful and more cost-effective than attending court.

Higher settlement rates.

The process allows you to explore and discuss various aspects of the dispute and all available solutions.

You maintain more control of the process, rather than a judge making all the decisions.

It can help you to retain professional relationships by being less confrontational than court proceedings.

It can result in a settlement document that is legally binding and on an equal footing to a court order.

Takes place in a private setting so the result remains confidential.

We can help resolve disputes in the following areas:

Dispute resolution solicitors at Rothera Bray

Dispute Resolution Options 

There are two main ways of resolving disputes;

  1. Alternative Dispute Resolution (ADR)

It is always best to use an Alternative Dispute Resolution method before taking a case to court. There are several methods of alternative resolution. These include;

  • Mediation
  • Round table negotiation
  • Arbitration, or
  • Conciliation

Alternative Dispute Resolution can prevent long and complex court cases, saving both time and money.

  1. Civil Litigation

If alternative dispute resolution does not work, we might start court proceedings. Not all civil dispute cases go to court, even if we start court proceedings. If they do, they can be long and complex.

Why Choose Rothera Bray?

Our civil dispute lawyers have considerable experience in a wide range of disputes. We have represented clients in County Court, High Court, and special tribunals.

That said, we will always try to settle a dispute with alternative dispute resolution methods first.

When you instruct us to represent you, we will assign a dedicated solicitor to your case. They will work with you from the start of your dispute, all the way through to resolution.

We work closely with you to establish the full details of your dispute. We can then provide advice on the best strategy to resolve your dispute as quickly as possible.

We can also draw on the experience of our other departments including;

  • Debt recovery
  • Commercial property and
  • Corporate law

So we can advise you on any additional matters that may arise during your dispute.

Our mediation services can you save stress – as well as money.
Richard Bates

Contact our Civil and Personal Dispute Resolution team

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Civil and Personal Dispute Resolution reviews

July 8, 2026
The experience was very good, Millie was very knowledgeable, was quick to respond and brought the matter to a successful conclusion.
- Stephen Hughes
July 3, 2026
I highly recommend Tom Barry, he was totally on board with my problem and we hit the ground running, very professional and gave me very good advice.
- Elizabeth Scull
December 17, 2025
My call was answered by Tom Barry and he was incredibly conscientious and helpful in giving me initial advice towards settling a dispute I have had with the seller of a pony I purchased, which was misrepresented and mis-sold and has put both myself and that is my young child in danger! I really really appreciate appreciated Tom’s support and knowledge and I’m very thankful.
- Victoria
November 24, 2025
Our sincere thanks to both Richard Bates and James Gray for helping us navigate through this daunting period. Your support has been invaluable.
- Raja Family
November 17, 2025
We have recently used Richard, Rebecca and Ed to deal with the will and trust left by my later father in law. It was complicated and lengthy but the service they provided was excellent. Without their help and advice, we would have given up. So glad it's all over now and we are so grateful for all the effort and hard work they have put in to get it all sorted. Thanks Richard, Rebecca and Ed.
- L O'Neill
September 16, 2024
Had a difficult dispute resolution which required solicitor assistance, I was advised to contact Rothera Bray and dealt with Grant, however Grant had moved onto pastures new. Jade Belcher took over matters instantly and was very informative and up to speed with the matter providing guidance on what avenues I could potentially take as well as well has make contact with the debtor who eventually accepted liability and managed to obtain a payment plan out of the debtor. Thanks for all your help Jade
- Rees
August 8, 2024
I recently enjoyed the benefit of legal representation by Rothera Bray, specifically Millie Moreton. In what was a particularly tricky case with the customer representing himself in a very malicious and contentious manner, the support, guidance and professionalism we received was outstanding. So many times my patience was tested and Millie would listen, advise and get me to see and adopt the best course of action. Anyone who gets to be represented by her will be in very safe hands and I recommend her and her employer whole heartedly.
- Mark Bartlett
November 14, 2023
First class service. Very pleased!
- S
October 23, 2023
We would like to express our sincere thanks for all the help and advice you have given us. We can’t thank you enough for what you have done for us. The situation was very stressful and emotional for us but you always supported us and explained what would be happening each step of the way. You always got back to us if we left a message as soon as you were free. You have always been extremely professional, very knowledgeable and always able to put our minds at rest that you would do whatever you could to help us. You have always gone that extra mile. Once again, we cannot thank you enough. We will definitely use Rothera Bray in the future and would have no hesitation in recommending both you and Rothera Bray.
- Stephen and Michelle Hope
May 23, 2023
Grant at Rothera Bray was absolutely brilliant and professional. I put a claim in for loss to my property I purchased in 2021. I turned to Rothera Bray and Grant was assigned to take my case, this claim I was going through for around 7 months and Grant had every step under control. Brilliant with communication and approach to each step of the way and stages. Very professional. I would highly recommend Rothera Bray and will in the future. Thankyou guys.
- Thomas Whitehead
May 23, 2023
Grant Benskin from Rothera Bray solicitors handled a property dispute I was having with my landlord. He provided excellent advice and was prompt in dealing with all the paperwork. Highly recommended and a very professional service!
- Kets p
June 13, 2022
A pleasure to deal with and your approach was very measured and professional.
- Litigation client
March 7, 2022
Paige was fantastic, clear advice and the letter was laid out perfectly, clear and simple
- Tony Westley