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Stage 1: Pre legal collections Fees

Helping you recover outstanding debts before legal action becomes necessary

Debt recovery: letters and more (stage 1)

If you’re a business owner you’ll know how important it is to receive payment promptly, and the detrimental impact that late or unpaid invoices can have on your business, from causing uncertainty and disrupting cash flow to potentially damaging your reputation if you’re unable to pay your staff or creditors.

At Rothera Bray our debt recovery team specialises in recovering commercial debt for businesses, credit control and rent recovery on residential and commercial properties. Our primary aim is to provide a tailored debt recovery and collection service, ensuring that your money is recovered at minimal cost to you.

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Letter before action example

Disputed cases

Charged at hourly rates listed below depending on experience.

Our debt recovery department is headed up by Terhi Sygrove. Terhi has over 10 years’ experience as a debt recovery manager and can provide expert legal advice on commercial and consumer debt recovery as well as credit control. She also represents unpaid creditors, suppliers, liquidators and also advises on credit control procedures and practice.

Letter before action (undisputed debt) – £255+VAT (If there is any work outside standard preparation such as lengthy interest calculations, high volume of invoices etc. we may charge further fees calculated on our hourly rates, confirmed at outset of matter)

We will initially send a Letter Before Action to the debtor, asking them to pay the full amount within a specified time, and stating in no uncertain terms that failure to do so will result in the start of Court proceedings which will include a claim for costs, fees and interest.

Unless you say otherwise, in all commercial debt recovery cases we will include a claim for interest and compensation costs under the Late Payment of Commercial Debts (Interest) Act 1998. Alternatively, we will claim interest at the relevant rate set out in your terms and conditions.

Stages of process:

When you instruct us to send a letter before action, we will:

  • Carry out a full credit check on your debtor, using our in-house facility if they are a company
  • Carry out an insolvency search if your debtor is an individual
  • Calculate any interest payable arising from your terms and conditions or late payment interest & costs from the due date of each invoice
  • Send a letter before action promptly upon receiving your instructions
  • Acknowledge your full instructions by email to confirm that the letter before action has been sent out, by what method and with details of the amount demanded including interest and costs if and where appropriate
  • When the deadline in the letter expires we will contact you to check whether payment has been received, and if not we will advise you about your further options and the next course of action

Our fee includes:

  • Initial consultation by phone/email/in person
  • Carrying out credit checks/insolvency searches on your debtor
  • Calculating the total interest payable to you
  • Issuing the letter before action and confirming with you when it has been sent
  • Receiving payment and sending on to you and/or providing advice on next steps as appropriate.

 

Our fee does not include:

  • Trace fees (typically around £100.00 for positive trace)

The fees for our service can vary depending on several factors including:

  • The amount of debt that is owed
  • The type of company owing the debt, (e.g. sole trader or company)
  • Complex, disputed letters or where there is considerable documentation (hourly rates may apply)

Timescales: Typical debt cases last anywhere from 2 weeks – 8 weeks to obtain payment/Judgment in default.

Statutory Demand

Alternatively at this stage a formal Statutory Demand can be made under the Insolvency Act, in place of a letter before action. This is a formal step which precedes the presentation of a Winding Up Petition against a company or a Bankruptcy Petition against an individual.

To proceed down this route the debt must be over £5000 and you must not know of any dispute in relation to your claim, or a debtor can apply to the County Court to set the Statutory Demand aside.

Debt recovery solicitors

Normal hourly rates apply:

Fee earnerCharge per hour
Partner£330.00+VAT
Senior Associate£295.00+VAT
Associate£275.00+VAT
Solicitor, Chartered Institute of Legal Executive and Recoveries Manager£255.00+VAT
Senior Paralegal£180.00+VAT
Trainee Solicitor£180.00+VAT
Paralegal£160.00+VAT

Stages of process:

  • A Statutory Demand must be personally served on the debtor. We will arrange this on your behalf by instructing a process server.
  • If the debtor does not pay the debt or contest the demand within 21 days of receipt, you can start formal insolvency proceedings

Due to the formal appearance of a Statutory Demand and the possible consequences of non-payment, this is a much more aggressive and effective method of recovering payment.

A typical statutory demand will require:

  • 2-3 hours preparation
  • Instructing a process server

Our fee does not include:

  • Process server fee, normally around £75.00+£90.00+VAT
  • Trace fees (typically around £100.00 for positive trace)

Timescales: A statutory demand usually takes about 2-4 weeks once instructions have been received and sent to the process server.

Explore full pricing for Stage 2

Contact our Debt Recovery team

Please give as much detail as possible, to enable us to assess your matter and direct it to the most appropriate person.

Debt Recovery reviews

October 27, 2026
Ellie was absolutely fantastic! Brilliant communication throughout the whole process and put us really at ease, would 100% recommend Ellie and would come to her again!! Thank you!!
- Alexandra Goodberry
October 27, 2026
Excellent service and very professional. Worked with Solicitor Lauren Kilbride and she did her best to ensure I got the legal support I needed and helped me to understand issues which I did not even considered before I talked to her.
- Murtaza
October 27, 2026
Laura and Lisa are so professional ,always getting back to you quickly and taking time to make sure that you understand everything you need to know. Really has been a pleasure to work with you both. You both have been so kind, as this was incredibly emotional for us! Handled with care and compassion and always had time for us and our questions, will highly recommend, the whole thing on our side was painless!! Thank you.
- Alison & Jackie
October 27, 2026
I received excellent service from these solicitors, especially when things got a bit tense near completion; they did everything to help things run as smoothly as possible. Thank you so much!
- Alex G
October 26, 2026
Very positive, follow up times for email and telephone queries were satisfactory and quality of advice was exceptional. Felt that transparency over any potential obstacles was high, and at each stage my expectations were managed. They sought to clarify details that had not been submitted properly by other parties and had the potential to frustrate the process, and quickly resolved any discrepancies to prevent having to reapply. I would recommend Rothera Bray Solicitors, because the process was made more soluble and less daunting by communication with Sandy and Michelle.
- Conveyancing client
October 26, 2026
I had the pleasure of being advised recently by Lauren Kilbride of Rothera Bray recently. The service was professional courteous and helpful. I would have no doubt in recommending her to friends and colleagues.
- Robert Carroll
October 26, 2026
I had a positive experience with Lauren Kilbride and the team at Rothera Bray during my settlement agreement process. Lauren was professional, approachable and helpful throughout, taking the time to guide me through the process and answer my questions. Communication was clear, and I appreciated the support and reassurance provided during what could have been a stressful time. I’m grateful for their assistance and would recommend the firm to others looking for professional legal support.
- Employment Law client
October 22, 2026
I had a brief telephone consultation with Olivia Maginn and was extremely impressed by her professionalism, clear advice and reassuring approach. Her assessment of my situation was absolutely spot on, including the likely outcome. Knowledgeable, approachable and straight to the point. I wouldn’t hesitate to recommend her services. Thank you, Olivia!
- Hetal Kachiwala
October 22, 2026
I had a great experience with Lauren throughout the settlement agreement process. She was friendly, professional and took the time to explain everything in detail, making sure I fully understood each part of the agreement. She responded quickly to my emails and was always happy to answer any questions I had. She made the whole process clear and straightforward. I really appreciate her help and would highly recommend her services.
- Employment law client
October 21, 2026
I have just bought my first house - the conveyancing team were efficient and communication was excellent. The whole process took just 12 weeks - thankyou so much.
- Nicola
October 20, 2026
Excellent communication and service.
- Alison Guest
October 20, 2026
Rothera Bray were great at handling the purchase of our first home. Their responses were quick, work efficient, and communication great overall. Sade and Shelby were professional and personable throughout - and I would recommend Rothera Bray to anyone in the Nottingham area!
- Connor Garland
October 20, 2026
I honestly can’t thank Rothera Bray Solicitors enough for helping me through my case. It was an extremely stressful time, but they handled everything professionally and kept me well informed throughout. I’m extremely relieved with the result. I’d happily recommend them to anyone needing help with a motoring matter. Five-star service from start to finish!
- Kai Adams
October 16, 2026
Every aspect of doing new wills were explained thoroughly by Talita. All queries answer in full. Highly recommend this firm for all such legal matters.
- Lynda
October 16, 2026
Very good service from the Nottingham office. Many thanks to Jo and her colleagues.
- Caff
October 16, 2026
Ellie & Grace were extremely helpful with regards to the sale of our late mother’s house. It was not an easy sale but Ellie advised us and chased the others in the chain relentlessly to get it across the line. Cannot rate them highly enough.
- Kate Bond